...because there is no room for peace and quiet in your life any more. There must be music on a big screen screaming at you while in the supermarket like you are at a concert venue instead of just quietly going about your business shopping for groceries; there must be music at your place of work repeating the exact same songs every day twice a day for the entirety of your working week for three months on end; there must be music blasting from a loud speaker at your job site annoying every co-worker and neighbour who doesn't like your music choices; there must be your own choice of music blasting at a volume to drown out somebody else's music; there must be music interrupting your ability to read in the bookshop you are trying to find a book to buy at; there must be music, there must be music, and it must keep playing so you can avoid that god-awful thing called silence, or peace and quiet, that you experienced once in your life and you were so traumatised by that you swore never to be subjected to that peace and quiet ever again. 

I walked into the New World supermarket at 279 Wakefield Street, Te Aro, Wellington, and was subjected to John Farnham on, not just one, but two big screens, as though I was invited to join in and chant "You're the voice, try and understand it, make a noise and make it cleaaaa-earrr-earrr..." when all I was there for was to buy groceries. 

• Dear New World: "Is there not already enough noise with the beeping of checkout counters, the clanging of trolleys, the voice on the loudspeaker?" 

Now every place I patronise has decided that it wants to create an atmosphere of noise, produced by music that does not suit my tastes, and often doesn't suit the actual decor of the retail outlet that plays it. Not music gently playing in the background, subtle, and soothing, but music loud and obnoxious without any care about how I feel as a paying customer. 

I get that the Customer Service Representatives want to be able to enjoy their work environment, but my question is: How can they enjoy having the exact same songs played over and over without getting insanely sick of it? The other question, is if they work with people who have different music tastes, is it acceptable that one person be allowed to enjoy their work environment while the other suffers? 

We all have different music tastes, and to be honest, even I wouldn't want to be subjected to the bands I love day in and day out on an eternal repeat mode. An experience I had last year subjected me to Led Zeppelin and Black Sabbath in a Wellington cafe. Great! I thought, Music I love. But it was so loud that I couldn't hear my own mother talking to me. This is what I don't get. How does loud music encourage customers to walk into a store? 

• Is it just me that has overly sensitive hearing? 
• Is it just me that doesn't want loud music interrupting every moment?
• Is it just me that finds conversation difficult with loud music overlapping every sentence? 
• Is this just a generational thing? 
• Is this a consequence of growing up on farms vs. growing up in cities?
• Is this the result of children being subjected to an external noise source, like a TV, or music, being played all day in their home environment? 

In Wellington city, it is very hard, if not impossible, to find a retail outlet that doesn't play obnoxiously noisy music. Even libraries, those once-upon-a-time havens of peace and quiet, have become obsessively noisy in recent years. All I want is cafe to sit in and drink my cappuccino in peace. But no such luck.

The city is all just noise, noise, noise, and more noise. When it tries to add music as a contrast to the noise, as a way of creating a sound environment that attempts to relax or bring joy to the citizens lives, it only creates more noise. Because now the music is competing to rise above the noise, and it all joins together in a cacophony of irritating, trauma-inducing, pain. 
 
That is what I am left experiencing in the city: Pain.